“Service First Our mission is to provide all of our customers the best service, experience and value by offering a variety of recreational boating opportunities in a clean safe reliable craft and to do it better than anyone else. About Us We are family owned and operated and treat every customer of ours just like family. safety,quality and having the best customer service is very important to us and that's why we have close to 20 5 star reviews on our Facebook page; ARBOATRENTALS.”
Aboard since 2015
From Pembroke Pines, FL
Capt Rey was super friendly and very customer oriented. He offered some great recommendations to visit around the area. The chart plotter onboard was very helpful. We visited Boca Chita lighthouse and then back up to Haulover. We had a great time. Would recommend.
Ray was an absolute pleasure to rent from, and we fell conpletely in love with his NauticStar 2200!
Great boat, clean and in excellent shape. Ray couldn't have been more helpful, delivering and picking up the boat on time, and was on call 24/7 to answer any questions. He's happy to help, anything from "how to I pair my phone to the boat Bluetooth?" to "Where's a good place on the water to eat?"
We will definitely be renting from Ray again!
Overall great experience! Ray does this as his full time job, so he dedicates all of his time and effort to serve his clients well. Communication was excellent and he was super responsive to all of my questions/concerns. The boat is in great shape and it accommodated 6 adults and two kids very comfortably. I expect to rent from him again soon!
I have recently rented the NauticStar from Capt. Reinier, and enjoyed it. However, it would not have been possible without capt. Reinier who provided us with plenty of information as to best places to visit, constantly stayed in contact with us throughout the trip providing us with locations nearby us! Thanks for the great rental!! Will 100% recommend!
This was my first time using Boatbound and i must confess i was somewhat skeptical about my rental (price and boat seemed really good - in Miami u never know), but as soon as i called Reinier all my concerns were gone. Captain is very kind and made himself available at all times to clear our doubts - 100% customer service. I have rented boats several times before and this was the best value for the price, by far. The boat navigates really well and is more than enough to explore Miami waters. We were 8 and very comfortable. Will definitely rent again.
After reading reviews left by others we decided to try Reinier and could not be happier. He is easy to deal with, very flexible with pick up and drop off times, and he was on time and provided great communication before and throughout the trip. The boat is in great shape, it was clean and ready to go, and it comes with nice navigation and sound system(am, fm, Bluetooth). Overall, we had a great trip. Thank you!
What a FANTASTIC experience we had with Capt Rey! He made the whole process very smooth and stress free. Capt Rey made sure he went over all the features on the boat. Took the time to show us his favorite fishing spots. I plan on renting the boat again.
Rei is a great host. His customer service is superb. He really took his time showing us everything we needed to know about his boat and good fishing spots. I would highly recommend his boats for a great fishing trip. This was my first boatbound experience and it was excellent.