These terms and conditions govern the Boatbound Cancellation Policy (the “Cancellation Policy ") available to Renters and Owners through the Boatbound platform (the "Site").
Boatbound has a standardized cancellation policy that we will enforce to protect both Renter and Boat Owner. Each party has the ability to cancel at any time. The fee schedule will be determined on when the cancellation occurs in relationship to the reservation dates.
Boatbound can supersede the cancellation policy rules/fees if certain extenuating circumstances can be shown. For the following extenuating circumstances, the Renter will receive a 100% refund and the Boat Owner will not receive payment.
Either party is able to cancel by contacting via a support ticket to provide documentation to support the cancellation. Some examples of acceptable extenuating circumstances
If you are an Owner, you are responsible for ensuring that the Boats you list on the Services meet minimum quality standards regarding access, adequacy of the description on the Services, safety, cleanliness, and do not present a Renter with Travel Issues. During the 24-hour period following the Renter's check-in, Owners should be available, or make a third-party available, in order to try, in good faith, to resolve Renter issues.
We reserve the right to penalize owners that cancel reservations or don't meet minimum quality standards with the following penalties:
This Cancellation Policy is not intended to constitute an offer to insure, does not constitute insurance or an insurance contract, does not take the place of insurance obtained or obtainable by the Renter, and the
Renter has not paid any premium in respect of the Cancellation Policy. The benefits provided under this Cancellation Policy are not assignable or transferable by you.
Boatbound reserves the right to modify or terminate this Cancellation Policy, at any time, in its sole discretion, and without prior notice. If Boatbound modifies this Cancellation Policy, we will post the modification on the Site or provide you with notice of the modification and Boatbound will continue to process all pending refunds/disputes made prior to the effective date of the modification.
This Cancellation Policy constitutes the entire and exclusive understanding and agreement between Boatbound and you regarding the Cancelation Policy and supersedes and replaces any and all prior oral or written understandings or agreements between Boatbound and you regarding the Cancellation Policy. Capitalized terms not otherwise defined herein shall have the meaning set forth in the Boatbound Terms of Service.
This Cancellation Policy will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to its conflict-of-law provisions.
IN NO EVENT WILL BOATBOUND'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS BOATBOUND POLICY TERMS, EXCEED THE AMOUNT OF THE BOAT FEES COLLECTED BY BOATBOUND FROM THE RENTER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
YOU ACKNOWLEDGE AND AGREE THAT, BY POSTING A LISTING OR BOOKING A BOAT OR OTHERWISE USING THE SERVICES AS AN OWNER OR RENTER, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE POLICY TERMS.
If you have any questions about the Cancellation Policy, please contact Boatbound via a support ticket.