Shannon and her husband were very helpful and their boat was great. They met us at the boat dock in Heath and launched the boat for us. We had a blast on the lake. We'd never been on the lake before so Shannon gave us advice on the best places to go and what to avoid. We ate lunch on the water, wakeboarded and tubed (they provided both.) The boat was nice and ran great. We had a lovely time and would like to do it again sometime. Highly recommend.